What Types of Problems Do We Solve?

At Vuelo Justo, we specialize in resolving a wide range of flight-related issues. Our team of experts is prepared to assist you in the following situations:

Flight delays

If your flight was delayed for more than 3 hours, you might be entitled to compensation. We take care of claiming for you.

Examples:

  • Flight delayed more than 3 hours
  • Missed connection due to delay

Cancellations

When your flight is cancelled without prior notice or with little advance warning, you have rights. We help you get the compensation you deserve.

Examples:

  • Flight cancelled without prior notice
  • Last-minute cancellation

Denied boarding

If you were denied boarding due to overbooking, we can help you claim compensation.

Examples:

  • Denied boarding due to overbooking
  • Involuntary change to a later flight

Luggage problems

We handle cases of lost, damaged, or delayed luggage. We help you obtain proper compensation for these inconveniences.

Examples:

  • Lost suitcase
  • Luggage damaged during the flight
  • Delay in luggage delivery

Refunds and compensations

If your airline owes you a refund or compensation for any reason, we take care of managing it.

Examples:

  • Refund for unused flight
  • Compensation for class change

Other issues

If you've experienced any other problem related to your flight, contact us. We'll evaluate your case and help you as much as possible.

Examples:

  • Problems with onboard service
  • Failure to provide contracted services