How We Work on Your Claim
At Vuelo Justo, we are committed to managing your claim efficiently and professionally. Our process is designed to maximize your chances of success and keep you informed every step of the way.
Claim Reception
We carefully analyze your information and documents to fully understand your case.
- We review all provided documents
- We verify that all necessary information is complete
- We identify the key points of your claim
Professional Evaluation
Our team of experts evaluates the viability of your claim based on current legislation and our experience.
- We analyze the applicability of relevant regulations
- We assess the strength of your case
- We determine the most effective strategy for your claim
Comprehensive Claim Management
We handle all communications and negotiations with the airline on your behalf.
- We prepare and send the formal claim
- We negotiate directly with the airline
- We handle all correspondence related to your case
Personalized Follow-up
We keep you informed about the progress of your claim at each stage of the process.
- We provide regular updates on the status of your claim
- We respond to your questions and inquiries in a timely manner
- We notify you immediately of any important developments
Claim Resolution
We work to achieve the best possible resolution for your case.
- We inform you about the final resolution of your claim
- We manage the process of collecting your compensation
- We ensure that you receive what you are entitled to